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Question

No Service

  • 23 October 2020
  • 1 reply
  • 11 views

Kathryn123
Community Member

Is there a problem with the service at the moment, my phone says no service, I also cannot call ID Mobile on another phone, the call just ends?

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1 reply

Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • October 27, 2020

Hi @Kathryn123,

 

How long has this been the case? Have you tried the SIM card in another phone to see how it behaves?

 

if you can provide us with your full postcode, we’ll be happy to run some checks on your local masts for you too.

 

Will