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Order delayed

  • 28 December 2018
  • 1 reply
  • 206 views

Hey ordered a phone and then got this email

Thank you for choosing iD.
We’re really sorry, but due to the current high demand for iD plans, it’s taking a little longer than usual to process orders.
We’re working hard to get through them all and hope to have an update over the next couple of days. We’ll email you as soon as possible to let you know what’s going on with your order.
Once again, thank you for being an iD customer. Please accept our apologies that on this rare occasion, we’ve been unable to provide our normal service.

Any idea what it means would it be due to all the bank hols cheers

Best answer by Gregor

Yes yes, nothing to worry about it's all because of Christmas period.
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Gregor
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  • December 28, 2018
Yes yes, nothing to worry about it's all because of Christmas period.