I have recently swapped my service from VOdafone to IDmobile. New phone and new SIM but ported my old number across. SMS is not functioning correctly. I can send texts from my new mobile/SIM but the replies are going to my old phone/SIM. I have tried all of the advice regards turning imessage off and restarting phone, resetting network. None of it has worked. My issue is going to be with verification codes and OTP. I have tried to use the chat service but as soon as i enter my number it says “there is an issue with the service”. This is so frustrating!! I cant get any further.
Solved
Ported Number from Vodafone to IDmobile - SMS not working
Best answer by andewhite
Gary Harrison wrote:
Hi,
...
Sent a text from my wife's android phone and it still goes to my old Vodafone phone/sim.
Regards
GH
Sounds like the Android Messages app on your old Vodafone phone, and your wife’s Android phone is/was using the Google “Chat features” option.
You can try to remove your old Vodafone phone’s number from Google’s RCS database online at:
https://messages.google.com/disable-chat
Scroll down to the “Without your previous device” section.
Good luck
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