I can log in to my ID account no problem via Google but when I try on the ID app it says it’s an invalid username or password. I have tried on iPhone 6s and iPad Air. Same problem
please help!
Solved
problem logging in on ID app but not via search engine
Best answer by DanielRID
The password was not typed in incorrectly but I did some more digging around on this forum and have now fixed the problem! It seems it does not like the £ sign on the app but it’s ok on the website. I changed my password via the website to something with an @ sign instead and I can now log in on the app! Yay!
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