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Question

PUK code

  • 3 November 2020
  • 1 reply
  • 40 views

emmasimpson8
Community Member

Hi I need a puk code to unlock my phone please, my live chat isn’t working. 
 

many thanks 

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1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • November 4, 2020

Hi @emmasimpson8,

Just so we can be sure that the code will work before we continue, are you trying to unlock your SIM card from a PIN/block issue or is the phone you are using not accepting the SIM card altogether?

A PUK code will not unlock a network locked phone you see so if the phone was bought elsewhere, you will need to contact the original owner for help unlocking it.

Ryan