Skip to main content
Solved

Refund after leaving

  • 19 October 2020
  • 1 reply
  • 35 views

  • Community Member

Hi

 

My fixed deal ended 18th October. Today 19th October I am wanting to transfer to EE. Id have put me on a rolling contract with Id. Please confirm once I transfer to EE the most recent payment made will be refunded to me.

Thanks

TJW

Best answer by Ryan

Hi @tjw,

Once your number has been ported away to EE you will be issued with a final bill. This bill will likely contain a credit if you have paid for a period that runs longer than the period of which you have been with us before porting away since the last bill.

Ryan

View original
This topic has been closed for comments

1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • October 22, 2020

Hi @tjw,

Once your number has been ported away to EE you will be issued with a final bill. This bill will likely contain a credit if you have paid for a period that runs longer than the period of which you have been with us before porting away since the last bill.

Ryan