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Registering without Inserting the iD SIM


Hi. How do I go about opening the app for the first time to enter my PAC code without changing the sim over to receive the text code to the original ID sim number?

thanks in advance

Best answer by Mohammed

Hey @Meatclaret,

You'll only be able to receive the 8-digit code to the iD SIM card.

We wouldn't provide this via email or to an alternative number.

If you insert the iD SIM into your phone and start the registration process, you'll be able to complete this with the verification code sent to the iD number.

Mohammed
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3 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • January 21, 2019
Hey @Meatclaret,

You'll only be able to receive the 8-digit code to the iD SIM card.

We wouldn't provide this via email or to an alternative number.

If you insert the iD SIM into your phone and start the registration process, you'll be able to complete this with the verification code sent to the iD number.

Mohammed

MICHAELHENRY
Community Member
  • Community Member
  • 0 replies
  • August 8, 2019
Not really helpful. I need the card for a mobile router for use with my laptop. I do not have a mobile phone. This was explained when I ordered the card, so now what?

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 8, 2019
Hello @MICHAELHENRY,

If you have Facebook or Twitter, you can try contacting our pages on:

https://www.facebook.com/idmobileuk/

Or Tweeting: @iD_Mobile_UK

We can then provide the code to you via the conversation.
The reason I say social media is, if you did email us, by the time we provided that code to you, it would have expired.

This way we can get you the code much quicker and be able to complete registration.

We are experiencing a high volume of contact at the moment but we'll try to get this done as quickly as we can.

Mohammed

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