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Question

Samsung black screen A70

  • 18 February 2021
  • 1 reply
  • 7 views

DLIV
Community Member
  • Community Member

How on earth can you resolve something if there are NO options regarding faulty or not working phones?   I cannot log into my account online as I cant remember my password and it wants to send a code to my phone!  I am going round and round in circles and I need my phone for work.   I have tried everything suggested online and I was quoted quite alot to replace screen.   I was hoping to see when my contract runs out?  HELP

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1 reply

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • February 19, 2021

Hi @DLIV 

We are sorry to hear you are unable to access your app. Please contact our Live Chat | iD Mobile Network team who will be able to advise you on when your contract will expire.

-Mohsin