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Sim Connection in iPad


ATAjhut
Community Member
I have a Sim which is working properly in my phone. Recently, i tried to use it in my tablet but there is not any connection. No APN settings or etc. It is not allowing me to have connection. What is the reason for that?

Best answer by Ryan

Hi @radikalkarrot

On your iPad, please follow the below steps to find your APN settings as these may need adjusting.

Settings > Mobile Data > Mobile Data Options > APN Settings

Once there, enter in these settings: https://www.idmobile.co.uk/help-and-advice/get-your-settings

If the iPad does not support APN settings, please let us know so we can help further.


Ryan
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3 replies

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • October 10, 2018
Howdy @ATAjhut and thanks for joining the ID Community here.

What tablet (and model) are you using?
and are you able to test if any other SIM's work in the tablet for us first of all?

Kevin

  • Community Member
  • 0 replies
  • December 1, 2018
I have the same issue, I'm using an iPad Pro 11"

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • December 3, 2018
Hi @radikalkarrot

On your iPad, please follow the below steps to find your APN settings as these may need adjusting.

Settings > Mobile Data > Mobile Data Options > APN Settings

Once there, enter in these settings: https://www.idmobile.co.uk/help-and-advice/get-your-settings

If the iPad does not support APN settings, please let us know so we can help further.


Ryan