Skip to main content
Question

SIM hasn't arrived

  • 3 March 2021
  • 1 reply
  • 7 views

Martincoates
Community Member

Hi, I signed up for a SIM only deal on 25th Feb, you have confirmed my IDmobile phone number and are about to debit my bank account, but to date I still haven’t received my SIM yet.

Is this usual?

What would you suggest?

Thks in advance,

Martin.

This topic has been closed for comments

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • March 3, 2021

Hi @Martincoates 

We are sorry to hear you have still not received your sim card as of yet. We will send you a Private Message so we can check this on our end. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin