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Talk to someone from ID on phone one to one

  • 11 October 2020
  • 7 replies
  • 18948 views

I need to talk about an email with a person and not a machine, is it possible, and if so how.

Best answer by Michelle

Hi @Ranjana Varia 

I have removed your number from public view. 

 

As advised we are unable to arrange callbacks from here. 

 

Are you having issues when making calls? Please could you provide a little more detail? 

Alternatively, have you tried contacting our Live Chat team?  

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

 

Michelle

iD Mobile 

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Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • October 13, 2020

Hello @sandie16,

You can speak to us here and if we need to access your account to resolve an issue, we can PM you.

Could you just give us a brief summary of what the issue is so we can try to help?

 

Mohammed


could someone ring me from I DMobile on , please 


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • January 16, 2021

Hi @COLIN JOHNSON 

Unfortunately, we are unable to arrange callbacks through this platofrm. please advise us what seems to be the issue so we can help with this.

 

Regards

 

Mohsin


Can someone please call me or give me your number and I can call you

Can someone please call me or give me your number and I can call you

I’ve got issues  continuing with my conversation is it goes mute

my number is **********


Michelle
iD Mobile Employee
  • iD Mobile Employee
  • February 21, 2021

Hi @Ranjana Varia 

I have removed your number from public view. 

 

As advised we are unable to arrange callbacks from here. 

 

Are you having issues when making calls? Please could you provide a little more detail? 

Alternatively, have you tried contacting our Live Chat team?  

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

 

Michelle

iD Mobile 


Hi, I need a sim activated so it can be used in modem


Will
iD Mobile Employee
  • iD Mobile Employee
  • April 29, 2021

Hi @Alanpairman,

 

We can help you with that. We’ll drop you a Private Message now to offer further assistance.


Will