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Question

Trouble Activating SIM


I have recently got got a new SIM card and activated it on the ID website however, I have had no conformation message and I cannot use any services. I activated it about three days ago.

  • Active Contributor
  • October 5, 2019
Uupdate your phone or call ID

  • Active Contributor
  • October 7, 2019
Try these https://www.idmobile.co.uk/help-and-advice/your-sim-card this is the link to activate your card
if that does not work try the chat as most sims do not come activated due to security reasons l
ink below for chat 👇
https://www.idmobile.co.uk/help-and-advice/contact-us?_ga=2.246677124.1613306976.1570461165-1929503700.1554538500

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • October 9, 2019
Hi @Billhamc

Could I ask what phone you're using with iD Mobile?
Are you still facing problems?

Reply.