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Question

Unable to use PIN

  • 1 November 2020
  • 1 reply
  • 12 views

  • New
 Contributor
  • 1 reply

I would like to change the way I login from Email/Password to PIN.  I have set my PIN and selected the correct option in the app without success.  I have tried changing my PIN, again, without success.

Can someone advise me please how this can be done please?

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1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • November 3, 2020

Hi @cws666,

I am sorry to hear this, have you tried reinstalling the app from scratch to see if this brings back that option?

Ryan