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Wifi problem

  • 19 February 2021
  • 1 reply
  • 7 views

Hitesh316uk
Community Member

I have been trying to call someone abroad on my Wats App appt but cannot seem to get any connection since yesterday.

Can you confirm if there are any issues with network coverage.

Best answer by Michelle

Hi @Hitesh316uk 

 

We can check the coverage within your area, we’ll just need to take your postcode?

Please also try turning your phone off and back on again as this can sometimes help. 

 

Thanks

Michelle

iD Mobile 

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Michelle
iD Mobile Employee
  • iD Mobile Employee
  • February 20, 2021

Hi @Hitesh316uk 

 

We can check the coverage within your area, we’ll just need to take your postcode?

Please also try turning your phone off and back on again as this can sometimes help. 

 

Thanks

Michelle

iD Mobile