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Question

wrong pac code or mobile number

  • 10 October 2019
  • 1 reply
  • 129 views

  • Community Member
Can not submit keep my number form.
get the error: you entered a wrong pac code or mobile number. Please check and try again.
they are both correct

1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 14, 2019

 

Hp1 wrote:
Can not submit keep my number form.
get the error: you entered a wrong pac code or mobile number. Please check and try again.
they are both correct

 

Hello HP1, 

 

I’m sorry to hear that.

 

Have you double-checked with your network provider to make sure that the PAC code hasn’t expired or the correct one has been issued?

If you’ve just joined iD, it might show this message up to 24-hours after so if you could try again and confirm if you’re still having issues with this?

 

Mohamed