Cant make or recieve phone calls

  • 4 September 2023
  • 5 replies

Unlimited minutes 

Three bars

Have restarted

Have taken sim out and restarted


Still not working.

5 replies

Userlevel 7
Badge +5

Hi @Nicki Flack 


There was an issue with calls which we believe has been fixed now, please could you test and let us know how you get on?



Can't make calls on my Motorola phone G7 power


Userlevel 7
Badge +6

Hi @Devstephen,

Welcome to the Community!

Are you able to make calls and receive texts?

What happens when you try and make a call?



I can't make or recieve calls. Trying to talk to someone on this is painful. I'm going to change network if no one helps!

Userlevel 7
Badge +6

Hi @Dave Edwards,

Welcome to the Community!

Have you tested the SIM in a different handset?

What happens when you try and make a call and what message do callers get trying to call you?