Delivery, Switching and Customer Service over Christmas and New Years.
When will I receive this gift card?
Hi @Sharleigh12,
Welcome to the Community!
We are sorry to hear that you haven’t received the gift card.
Is it the refer a friend gift card you are waiting on or a different promotion.
If it’s a promotion through Money Saving Expert you would need to contact GiftCloud directly.
Kash
Hi,
It's a different promotion. I got it when buying a pay as you go sim card contract.
@Sharleigh12,
I’m unable to locate any promotion related to Pay as you go.
Do you have a screenshot of the promotion? Was it a promotion provided by iD Mobile or a third party?
Hello,
It was provided by ID mobile as below.
It also shows in my invoice that I will get a £50 currys gift card
Hi @Sharleigh12
This appears to be a Pay Monthly plan, not a Pay As You Go.
This gift card is dispatched alongside the SIM card, Royal Mail typically delivers a SIM card within 3-5 working days, do you have the SIM card yet?
Tom
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