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need a new number for my daughter the current one is compromised


Cheryl Major
Community Member

I need a new number for my daughter current number is compromised 

Best answer by Kash

Hi @Cheryl Major,

Welcome to the Community!

Number changes are £25, however they are free if you have a crime reference number.

Did you contact the Live Chat Team as @David Gallagher suggested?

If you still require assistance, please let us know.

 

Kash

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2 replies

David Gallagher
Active Contributor

Hi @Cheryl Major

You can aks iD  to change the mobile number however there is a fee of around £20 or there abouts.

 

It may be cheaper to get a new sim if payg or if on contract contact the team on live chat and the can arrange the change but bare in mind the cost. I do think if you have a police reference number it may be free. But could be wrong on this 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7617 replies
  • Answer
  • March 19, 2024

Hi @Cheryl Major,

Welcome to the Community!

Number changes are £25, however they are free if you have a crime reference number.

Did you contact the Live Chat Team as @David Gallagher suggested?

If you still require assistance, please let us know.

 

Kash


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