phone bill issue

  • 26 March 2024
  • 1 reply

I’ve paid my phone bill but I can’t ring out and it’s just taking me to bill payment helpline but all my payments are upto date I’ve tried resetting my phone and it’s still not working 

1 reply

Userlevel 7
Badge +6

Hi @Chelsealea Hague,

Welcome to the Community!

Once you make the payment the account should be working after 2 hours.

Can you please advise if it’s working for you now as I can see it has been 3 days since you posted.

If you are still having issues, we can drop you a PM.