Have you tried using the PUK codes 0000 or 1234, @user285?  

Hi @user285 

PUK codes are different per SIM card.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom

Hi Can I please have a PUK code, I am locked out of my phone and to register on your new app you need to send me a text message which I can’t receive. Please help urgent thanks

Hi @Anne O'Neill,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

I’ve lost my puk number and locked my SIM card 

Hey there @Bald43uk, I’ve just replied to your comment on another post now.

Please refer to that post/reply for answers to your questions.

Many thanks,

Tyler

Can someone private message me with my puk code ASAP please 

@Elizabeth Maiden - 

Thanks.