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I upgraded my plan and phone yesterday. 

The upgrade included Samsung ear pods and £100 cashback. I have not received an email or any details of what or how to claim either of these.

Tells you everything you need to know here:

https://www.idmobile.co.uk/claim-your-offer


Hi @Erin Marsh,

Welcome to the Community!

Please check the link @WelshPaul provided.

It looks like you are referring to the offer below:

Step 1:
Purchase a Samsung Galaxy S23 or Samsung Galaxy S23 FE and claim a pair of Galaxy Buds FE in White and £100 Cashback. Promotion runs between 07/08/2024 – 01/10/2024

Step 2:
All participants must claim within 30 days of purchase. Claims must be made by 31/10/2024 23:59 at made at samsungoffers.claims/sam/summerofFE.

To claim Provide your full name, email address, shipping address for delivery and upload your proof of purchase inclusive for iD Mobile. If the purchase is returned, the Moto Buds and Moto Tag must also be returned.

Exclusions apply, for full Terms and Conditions please visit www.idmobile.co.uk/offers/samsung-s23-s23-fe-buds-and-cashback-offer.

 

Kash


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