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no sim card been a week


Grishma Gurung
New
 Contributor

Hello Its been over a week no sim yet. Are you able to send sim again.

 

Best answer by andewhite

Does your handset support eSIM devices, @Grishma Gurung

If yes, then maybe have an online Live Chat with iD support to get an eSIM for your device. 

 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 11680 replies
  • Answer
  • May 15, 2024

Does your handset support eSIM devices, @Grishma Gurung

If yes, then maybe have an online Live Chat with iD support to get an eSIM for your device. 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • May 20, 2024

Hi @Grishma Gurung 

 

Do you still require assistance with this?

 

Please let us know so we can get in touch and have a replacement SIM card sent out.

 

Alternatively, a replacement can be picked up at any Currys store and activated here.

 

Tom