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✅ Resolved: Email one-time passcodes are not working for some users.

2 days ago

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iD Mobile

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What to do before asking a question?

Have you got a burning question? Is there something you need to know about your iD Mobile plan, or mobile tech in general? Then you’re in...

iD Mobile

started this topic

Welcome to the ‘Ask a question’ subforum

This is the place to come if you’re not sure which category to post your question in! Ask it here, and we’ll move it to the right place so t...

4973 Topics

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Recent feedback. Most replies Most views

Spencer92Newbie

asked in Ask a question.

SidmNewbie

asked in Ask a question.

do you get the error on network not registered?

Is it?

5 months ago

PalmersNewbie

asked in Ask a question.

i have no service

I haven't got any service whats going on

5 months ago

Craig MarshNewbie

posted in Ask a question.

network issues...nothing working!

What is going on. Network intermittent at best. Can't send texts no incoming calls won't allow outgoing calls. When will thus be fixed?

5 months ago

HepclanNewbie

asked in Ask a question.

Not registered on network

Hi. I am not able to make calls from my mobile. I’ve tried switching handset on and off (this has fixed it in the past as it happens about once/month). However, not fixing it this time. Have checked coverage in my area and no issues have been reported. What do I do?Thanks

5 months ago

Waynej1878Civilian

asked in Ask a question.

No service or data at all

Since 10:30 this morning I have had no service at all. I pay my contract to be able to use it. Haven't been able to receive calls or nothing. Its now half 5 and still nothing has changed. What's going on because this is a joke.

5 months ago

Nicki779Newbie

asked in Ask a question.

No phone signal since 3.30 this afternoon

I have had no phone signal since 3.30 this afternoon, neither have other family members on ID. When will this be fixed?

5 months ago

Soohs67Newbie

asked in Ask a question.

id mobile app not working

I cannot currently use the id mobile app. It gives me an alert saying that it is unable to load and to check the network settings. Is anyone else having the same problem?

5 months ago

Craig PennyNewbie

asked in Ask a question.

network

How is it that my wife is on ID the same as me, but i can't use my phone but she can

5 months ago

LewisW29Newbie

asked in Ask a question.

Failed credit check due to taking out two contracts in quick succession

Hi, after some advice please..I took out a contract on an iPhone 14 earlier this week with id mobile by mistake. I have since attempted to cancel this contract and will be returning it straight away when it arrives tomorrow as DPD have said its out for delievery.I then attempted to take a contract out again with id mobile on the phone I do want (iPhone 14pro) last night before the credit check was declined. I'm 100% certain this was due to taking out two contracts in a couple of days. My question is, how long do I have to wait until id mobile recognise I have cancelled the first mistake contract and therefore accept the credit check and allow me the correct contract?Any help is much appreciated. Thank you.

5 months ago

Kim ButterworthNewbie

posted in Ask a question.

help with my sim card

Need help to get my sim card working as I have paid my bill and I don't understand why its not working as it was working at 3pm today

5 months ago

Elaine BeeNewbie

asked in Ask a question.

anyone know any updates?

I am in Lincolnshire no network, not able to make calls or receive since this morning I wish I never left EE!! Any update from IDMobiles? Furious

5 months ago

Paula NelsonNewbie

asked in Ask a question.

locked sim

I have locked my sim and need a puk code. I can't get through to the live chat team Help!

5 months ago

Justine BoothNewbie

asked in Ask a question.

network down?

I currently cannot make calls and cannot hear anyone who calls. I understand from some comments this is a nation wide issue. When will this be resolved please? I have missed two very important medical calls and now cannot communicate with anyone which is very isolating. It would have been good to have had some information from ID about this.

5 months ago

Adam HigginsNewbie

asked in Ask a question.

Switched, some people cant call me

Since switching over to ID last week + porting my number. Some people can't contact me, it says number not available. It seems its people that are on O2 or BT ?

5 months ago

ApinderCivilian

posted in Ask a question.

i cant get to my account and i cant receive calls

Phone straight to voicemail. No one can contact me. I also can't access my account. I'd and password not recognised and can't reset. App not loading

5 months ago

Tajpal BharryNewbie

asked in Ask a question.

idmobile app

Is the idmobile app down !tried number of times today and each time unable to log in ! Error to many users at present

5 months ago

Jose100Newbie

asked in Ask a question.

Missed delivery. Wrong PDP delivery information on website

My phone has been returned to Currys after two attempts.According to ID Mobile website below:3 attempts will be made Then DPD will keep it for seven dayshttps://www.idmobile.co.uk/help-and-advice/product-deliveryDPD deliveriesIf you're not at home when DPD arrives with your order, they'll leave a card to let you know they tried to deliver. Call the number on the card to arrange another delivery time.If you don't call DPD, they'll try to deliver your order on the next working day. If you're still not at home, they'll try a third time, on the following working day.If you don't pick up your order after the third attempt, DPD will keep it for seven days and then return it to iD. We'll then contact you to arrange a redelivery. I ordered my phone on Sunday, I did not get it delivered on Monday or Tuesday while I was at home, then one missed delivery happened on Wednesday and a second on Thursday. I had already checked the id mobile website so I stayed home on Friday for the third and final

5 months ago

Page 51 / 199

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