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2 days ago

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iD Mobile

started this topic

What to do before asking a question?

Have you got a burning question? Is there something you need to know about your iD Mobile plan, or mobile tech in general? Then you’re in...

iD Mobile

started this topic

Welcome to the ‘Ask a question’ subforum

This is the place to come if you’re not sure which category to post your question in! Ask it here, and we’ll move it to the right place so t...

4975 Topics

Recent feedback.

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Jess UrchRookie

posted in Ask a question.

DaveBNewbie

asked in Ask a question.

roaming on isle of man UK

I am currently a the Isle of man, have been previously with no problems, but now I am unable to access any internet services, phone calls work fine but no data, my roaming is set to on on the app, phone has worked previously as well so it not those settings, cannot even get onto live chat with ID for any help. Anyone got any ideas

9 months ago

bcodercastleCivilian

posted in Ask a question.

Excellent Open Ai Api Development Services | BCoder Castle

B-Coder Castle is one of the top leading software development companies providing the best Open AI Api Development Services in the USA. We provide modern AI models with advanced features and technology for better output. Visit our website for more detailed information.

10 months ago

jasonRookie

asked in Ask a question.

Can you remove my email address from you're system

I took a contract out with you but I had to cancel it because when I tried to register on my account it was saying my email address is already registered to an id account which I had years ago so can someone remove my email address from the system so I can take out another contract and registered my account.

10 months ago

Steph MercerNewbie

asked in Ask a question.

What happens during my swtich from O2 on the switch date?

My phone is due to switch over today. Ive read that it can take til 10pm. However i can recieve phone calls texts from some people but not others is this right during the process. How will i know when its completed?Thanks

10 months ago

Anonymous

posted in Ask a question.

Delete My Account

I would like my IDMOBILE account deleted as I am no longer and finished with the phone service.

10 months ago

FiggisRookie

posted in Ask a question.

I'm leaving ID Mobile to get 100 international minutes & save on landline costs

If I have just 100 international minutes on my mobile plan, I can cancel the international option on my landline and save £8-12 per month. I use Whats-app to call some people so I’m not using the landline much for international calls. 100 minutes per mo nth will do nicely.The ID Mobile 3 network does not have good reception inside my home but it is not too much of a problem as I can use the landline to phone others. If someone calls me on my mobile the call often drops which is irritating. I’m hoping that by moving to a Vodaphone network the reception will be better indoors.So, after four years with ID Mobile, I’m leaving for the 100 international minutes and the hope of better reception. I also do not like ‘CHAT’. Sometimes a conversation with a real person solves a problem in a minute, when a Chat with a bot and to and fro Chats with a busy assistant takes 20 or more minutes to achieve a similar result.If ID Mobile decides to add International minutes to their SIM only plans I may re

10 months ago

DavePontCivilian

asked in Ask a question.

what is my phone number?

I’m trying to use my PAC code to switch my old number onto my new sim - the site says my new iD phone number will be on the welcoming email I received from iD - it isn’t on any email I’ve received from iD. On th elater emails the last 4 digits of the number are listed but not the full phone number.

10 months ago

TikenNewbie

asked in Ask a question.

£100 Curry Voucher for Google Pixel 7 Pro Purchase Not received

Hi, I have been waiting for my voucher, I bought my Pixel 7 pro on 9th Feb and should have received the £100 curry voucher by 24th April as per the promotion. I was away on Holidays and almost forgot about it.I have now checked both my inbox and spam and also searched for emails. Though, I received lots of promotion emails from Curry, last one being 4th June, I couldn't find email for the promised voucher! Could you advise please when i will get the voucher.

10 months ago

Cherelyn Griffiths-GouldNewbie

asked in Ask a question.

Bereavement

My father has passed away and I need to cancel the direct debit for his phone. Can you please advise me how I do this? Unfortunately I am struggling to find his phone and/or his mobile number. Thanks

10 months ago

rutvikpatelNewbie

asked in Ask a question.

How to block 85222 Deal Alerts

Form last two month some messages coming from 85222 Deal Alerts and am being charged each time.Anyone have any idea how I can block or terminate these?Any assistance would be appreciated

10 months ago

samspragg01Civilian

asked in Ask a question.

Cannot See Order Confirmation

Just bought an iphone 13, do not know if this has processed or gone through due to no clarification via email. Is this common? or does this happen due to a failed credit check

10 months ago

Cherelyn Griffiths-GouldNewbie

asked in Ask a question.

ID Live chat not working

is anyone able to get to the ID live chat?? I keep getting an error message:The requested URL was rejected. Please consult with your administrator.Your support ID is: 16041408447785193301

10 months ago

Angela HylandNewbie

posted in Ask a question.

Transaction Number - Welcome to iD email not received

I haven’t got my welcome e mail with my transaction number

10 months ago

fnewbie2099Newbie

asked in Ask a question.

Switch to ID - PAC error issue

When trying to set up a PAC code switch I keep getting the following error message:“We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.”I have searched forum and tried a few suggested fixes such as capitals for the surname but still same issue.Please can you advise how to fix?

10 months ago

Lois BishopNewbie

asked in Ask a question.

Phone number hasn't transfered but says it has

I transfered my old number over a while ago but when I message some people I still come up as the number ID assigned me but people can reach my using my old number too

10 months ago

LthorneNewbie

asked in Ask a question.

why is my bill higher than normal?

My latest bill in comparison to last month is £13 which is quite significant. Looking at my bill the biggest difference is the monthly charge increasing from £24.56 to £33.44. I have searched my emails and I can’t find anything about a price increase but even so that is a massive leap as it’s over a third of my previous base cost (before VAT and other charges).

10 months ago

Ang3lCivilian

asked in Ask a question.

pac problem via switching form

PAC correctName 👍Old number👍New number👍Transaction number👍And still there is some issue.Been in ID till june,than moved to 02 with old number,now wants to keep this number again...is that an issue?To log in to app i needed to use 2nd email,and register again.

10 months ago

BeemanDevCivilian

asked in Ask a question.

Does IDMobile now use both Three AND Vodafone masts since merger?

Hi, this is a very specific yes/no question. I saw only one other post about the merger but this point was not clarified.Does IDMobile now use both Three AND Vodafone masts since recent merger? yes/noTIA

10 months ago

Page 97 / 199

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