Delivery, Switching and Customer Service over Christmas and New Years.
Please note: This article has been archived. For more information, click below.
Hi there I just wanted to let you know that I wanted to cancel my contact
Mobile number is XXXXXXXXX
Hi @Santha kumar,
Cancelling your plan shouldn’t be difficult at all sorry. Please click here to see all the relevant information on how to get that sorted.
If you find you still require assistance, please let us know and we’ll be happy to provide it.
Will
Cancel my plan
Hello @Santha kumar, have you tried viewing the above linked topic or did you still need help with cancelling?
We can PM you if you’re unable to cancel your plan via your account?
Mohammed
i want to cancel my direct debit but i can’t find where to do it on the iD Mobile app
Hi @Daniel.Huxley,
You can cancel your direct debit by contacting your bank or through online/mobile banking.
Just to advise if the direct debit is cancelled it can result in missed payments which will impact your credit file.
Kash
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