Skip to main content
Solved

Leaving iD Mobile


Can you tell me how to unblock my phone this has been going on for far to long now on how to leave you

Best answer by Rory C

Hi @nickyb, give this thread a read - https://community.idmobile.co.uk/cancellations-59/how-do-i-cancel-my-id-mobile-plan-31836

If you’re still having trouble, let us know and we’ll send you a private message.

 

Thank you,

Rory

View original

5 replies

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 7617 replies
  • July 25, 2020

Hi @Tee2730 ,

We can certainly assist you further with your query. Would you like to unlock your handset so that you can use other SIM cards? If so could you confirm the make and model of your handset?

In regards to leaving you can check the relevant article at the link below:

https://community.idmobile.co.uk/cancellations-51/how-to-cancel-your-sim-only-contract-30154#:~:text=The%20easiest%20way%20to%20do,like%20to%20keep%20your%20number.

 

Kash


  • Author
  • Community Member
  • 0 replies
  • July 25, 2020

I have done this so many times the phone will not except a new sim from a different network 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 7617 replies
  • July 25, 2020

Hi @Tee2730,

 

Not to worry we will help you as much as we can.

Could you please confirm the make and model of the handset that you have?

 

Kash


nickyb
Community Member
  • Community Member
  • 0 replies
  • October 29, 2020

I need to cancel this iD mobile now, I cannot find out how to do this, the ‘my account’ sends me up the wall go to website, then back to my account, no answers at all.  We do not need this mobile any longer, how do we LEAVE.


Rory C
iD Mobile Employee
  • iD Mobile Employee
  • 1684 replies
  • Answer
  • October 31, 2020

Hi @nickyb, give this thread a read - https://community.idmobile.co.uk/cancellations-59/how-do-i-cancel-my-id-mobile-plan-31836

If you’re still having trouble, let us know and we’ll send you a private message.

 

Thank you,

Rory