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I cancelled the sims on the very day I bought them - within the cool off period - because they didn't work in the devices they were purchased for. I was advised by Carphone Warehouse it was all cancelled and there was nothing I would need to do. However, I cancelled the direct debit myself as I had a bad feeling about it, and sure enough, I am now getting letters and e-mails constantly. I've tried calling and of course spend 20mins listening to hold music, because of course a phone company doens't have people to answer phones....
Hi @01904 ,
Depending on how the contracts were cancelled, it might have still generated a charge; especially if you only cancelled your direct debits instead of the plan. How did you cancel your contracts?
Ryan
Depending on how the contracts were cancelled, it might have still generated a charge; especially if you only cancelled your direct debits instead of the plan. How did you cancel your contracts?
Ryan
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