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CrazyDaisyB60Rookie

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Entered PIN wrong and now SIM blocked

I entered my SIM pin number wrong three times, and my sim is blocked. Tried to get onto the live chat, but the website had been updated, and it said to make a new account. Did that, and they sent a code to my phone, which I can’t unlock, so I can’t get on the website. Tried calling and just get automated options and go around in circles. Tried Twitter/X and they’re closed and saying contact the web site! I’m going crazy! My phone is so important to me (as everyone’s is) but I’m vulnerable and I feel unsafe without it. I’ve take out the sim so at least I can use my apps with wi-fi. HELP!

57 minutes ago

ShrewCivilian

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Unable to receive verification SMS on data only SIM

Hello.I have purchase a pay monthly data only SIM from ID mobile. I am trying to set up my app and online account. I have added the mobile number associated with the SIM, but I am then asked to enter the verification number sent to the SIM… when it is a data only SIM (which I have no desire to insert into my mobile in any case as I am using it in a router). As a consequence I can’t move onto the next step and set up my account. Can anyone help please?

1 hour ago

Matthew TiD Mobile Employee

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4 apps for meditation and mindfulness.

Whether you’re stressed from work or just need to take a moment of calm, it can be hard to remember to fit it in when you have a busy schedule. There is even a day to help people do just that - National Relaxation Day, celebrated annually on August 15th. On that day, we’re encouraged to take a break from stress and anxiety and do something they truly find relaxing. Whether it’s going on spa break or just reading a book – it’s all about having time to chill in a way that works for you. And if you’re looking for another kind of chill, be sure to check out our competition at the bottom of the page. We’re giving away a Shark FlexBreeze Portable Fan. Not only is it super powerful, it’s whisper quiet too. So, it won’t interrupt your moment of peace. One of the best ways you can reduce stress in your day is with a little meditation or mindfulness. And there’s no need to run off to a yoga retreat. There are loads of amazing apps that can help you get into the healthy habit of taking some quiet

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3 hours ago

zlatev88Newbie

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Doesn't hear anything ringing signal

Hi Since I moved to ID mobile when other people ring me they don't hear any sound/ring just silence, first thing which they can hear is when someone pick up the phone. Any ideas on how this could be fixed? PsHope I was able to explain this properly. Thanks

3 hours ago

SlimCivilian

Pay as you Go.

PAYG or Pay Monthly for overseas visitor?

I have a relative visiting from overseas for 3 weeks. Should I buy them a PAYG esim or a Pay Monthly esim? They will obviously need to keep their existing number after their trip has ended. Not quite sure what the difference is. Thanks

3 hours ago

teddy66Civilian

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Welcome to the iD Community.

WIN a Shark FlexBreeze Portable Fan FA220UK!

Get started.

Not sure where to start? Here's three great ways to get involved.

Help Hub.

Ask a question.

Help out others.

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Entered PIN wrong and now SIM blocked

Unable to receive verification SMS on data only SIM

4 apps for meditation and mindfulness.

Doesn't hear anything ringing signal

PAYG or Pay Monthly for overseas visitor?

teddy66

How can I bring my contract forward to a new date.

weak signal

full signal but horrifically low data speed 100kbps

Why can't I log in to my account on the web?

Getting Started.

How to use the iD Community.

Ask a question.

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My iD.

Getting started with iD.

Bills, Payments & Charges.

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Roaming & International.

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Your Phone & SIM.

Thinking of leaving?

Delivery & Returns.

Pay as you Go.

Community Archive.

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