Skip to main content
Solved

Doesn't hear anything ringing signal


Hi 

Since I moved to ID mobile when other people ring me they don't hear any sound/ring just silence, first thing which they can hear is when someone pick up the phone. Any ideas on how this could be fixed?

 

Ps

Hope I was able to explain this properly.

 

Thanks 

 

Best answer by Matthew T

In that case @zlatev88, please contact our Live Chat team to issue a replacement eSIM and get you reconnected to our Network. Just type 'Speak to someone’ to get through to an agent. Thanks.

View original

3 replies

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1996 replies
  • July 24, 2024

Morning @zlatev88,

Sorry to hear you're having issues, is it still ongoing? Have you tried a NETWORK SETTINGS RESET?

Thanks.


  • Author
  • New
 Contributor
  • 1 reply
  • July 26, 2024

This isn't fixed I've reset my eSIM and now I can't register it again. 

 


Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1996 replies
  • Answer
  • July 29, 2024

In that case @zlatev88, please contact our Live Chat team to issue a replacement eSIM and get you reconnected to our Network. Just type 'Speak to someone’ to get through to an agent. Thanks.