Skip to main content
Solved

Unable to receive verification SMS on data only SIM


Hello.

I have purchase a pay monthly data only SIM from ID mobile. I am trying to set up my app and online account. I have added the mobile number associated with the SIM, but I am then asked to enter the verification number sent to the SIM… when it is a data only SIM (which I have no desire to insert into my mobile in any case as I am using it in a router). As a consequence I can’t move onto the next step and set up my account. Can anyone help please?

Best answer by Matthew T

Hey @Shrew,

You’ll need to pop your SIM into a device capable of receiving SMS messages to set up the iD Mobile app. Once set up, you can pop it back into your router, and you’ll be able to acesss the app without it going forward.

Thanks.

View original

3 replies

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1861 replies
  • Answer
  • August 2, 2024

Hey @Shrew,

You’ll need to pop your SIM into a device capable of receiving SMS messages to set up the iD Mobile app. Once set up, you can pop it back into your router, and you’ll be able to acesss the app without it going forward.

Thanks.


  • New
 Contributor
  • 4 replies
  • September 6, 2024

Taking the answer slowly. 

1) Place new ID Sim in my now ex"3" Mifi which was already recognised by my pc from its time with a "three" SIM..

2) Switch on pc.

Then what?  Because the answer above indicates removing the SIM to say a spare mobile and???? 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8225 replies
  • September 10, 2024

Hi @mikehallam 

 

The above answer is indicating to move the SIM to a device capable of receiving SMS, iD Mobile don’t officially support routers or MiFi devices so these may not receive SMS.

 

https://www.idmobile.co.uk/help-and-advice/approved-handsets

 

Tom