Why can’t I access my account on my laptop. Always used to be able to. What’s changed?
Why can’t I access my account on my laptop. Always used to be able to. What’s changed?
Best answer by Tyler
Hey there
We’re sorry to hear that.
My first question would be, have you registered/re-registered for the new app/website since its release in April?
Secondly, have you tried registering/logging in via this link below specifically?
https://my.idmobile.co.uk/login
Thank you,
Tyler
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