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Question

Apple TV Subscription

  • February 15, 2025
  • 4 replies
  • 37 views

Hi 

When i signed up to iD mobile i had the offer of 3 months free of Apple TV but never received anything to set it up, i have also checked my junk box. Please can it be re sent

4 replies

MZone
Silver Contributor
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  • Silver Contributor
  • 484 replies
  • February 15, 2025

How long ago did you join? My email came through about 2 weeks after activation. 


  • Author
  • New
 Contributor
  • 1 reply
  • February 15, 2025

November


MZone
Silver Contributor
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  • Silver Contributor
  • 484 replies
  • February 15, 2025

You probably need to use the iD online Live Chat service, to speak to a customer adviser ​@Gem-gem 

The advisers work until 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”. 


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  • iD Mobile Employee
  • 1854 replies
  • February 16, 2025

Hi ​@Gem-gem 

 

Thank you for getting in touch. 

 

We are sorry to hear you have not received the offer. 

Can you please confirm if you have previously been a customer with Apple for the TV service?

 

Nat