cancel my add on

  • 1 April 2024
  • 3 replies
  • 14 views
Charlene Griffiths
Rank

I need to cancel an add on of data I don't have the option 

3 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Charlene Griffiths 

 

Unfortunately you wouldn’t be able to cancel/return an add on once purchased as they are instant use, sorry.

 

Tom

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Charlene Griffiths
Rank

No I was just worried it would be charged monthly and I didn't want t to be paying an extra £30 a month for something I only needed as a one off. 

Tom
Rank
Userlevel 7
Badge +4

Hi @Charlene Griffiths 

 

Okay, to cancel the recurrence of an add on, we’d recommend using the iD Mobile app.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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