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Question

Credit report update request

  • March 17, 2025
  • 1 reply
  • 12 views
Issam Bel
Community Member

 

 

Dear iD Mobile Customer Support,

 

I hope you’re doing well.

 

I have been with iD Mobile for the past six months, consistently making my payments on time. However, I have noticed that my payment history is not being reflected on my credit report.

 

I would appreciate it if you could look into this matter and ensure that my payments are being reported correctly to the credit reference agencies. Please let me know if any action is required from my side to resolve this.

 

Looking forward to your response.

 

Best regards,

Issam 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8008 replies
    • March 17, 2025

    Hi ​@Issam Bel 

     

    No payment history is recorded at all? It may be worth contacting your credit file provider for more information on how they report this from us to yourself.

     

    Tom

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