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disconnection

  • April 2, 2024
  • 1 reply
  • 25 views

Davy1888
Community Member

I want to cancel my disconnection request and start a SIM only contract 

Best answer by Tom

Hi @Davy1888 

 

Do you still require assistance with this?

 

It may be best to speak to the sales team on 0207 1391 397 for a new SIM only contract or visiting the app/website.

 

If you’re trying to instead upgrade your existing plan to a SIM only plan, you’ll be able to by speaking to sales team as above or using the app/website.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • Answer
  • April 8, 2024

Hi @Davy1888 

 

Do you still require assistance with this?

 

It may be best to speak to the sales team on 0207 1391 397 for a new SIM only contract or visiting the app/website.

 

If you’re trying to instead upgrade your existing plan to a SIM only plan, you’ll be able to by speaking to sales team as above or using the app/website.

 

Tom