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Sim only to Contract phone

J
Helpful
 Contributor

Hi,  

    I'm looking upgrade my SIM only plan to contract phone and getting a better deal from other website.

   If I get a new contract, is transfer of number possible internally?

 

Thanks,

Vikas

Best answer by Tom

Hi @jainvikas8 

 

Unfortunately we wouldn’t be able to transfer a number already with iD Mobile to another iD Mobile plan, sorry.

 

Tom

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Tyler
iD Mobile Employee
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  • Tyler
  • iD Mobile Employee
  • 3361 replies
  • April 8, 2024

Hey there @jainvikas8, to keep your phone number, you’d need to upgrade via the “Upgrades” tab when logged into the iD Mobile app/website, or you can call our sales team on 02071391397

 

It’s impossible to internally transfer your phone number from one contract to another on the same network, including ours I’m afraid.

 

Kind regards,

Tyler

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Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8058 replies
  • Answer
  • April 8, 2024

Hi @jainvikas8 

 

Unfortunately we wouldn’t be able to transfer a number already with iD Mobile to another iD Mobile plan, sorry.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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