Question

Sim only to Contract phone

  • 2 April 2024
  • 2 replies
  • 13 views
J
Rank
Userlevel 1

Hi,  

    I'm looking upgrade my SIM only plan to contract phone and getting a better deal from other website.

   If I get a new contract, is transfer of number possible internally?

 

Thanks,

Vikas

2 replies

Tyler
Rank
Userlevel 3

Hey there @jainvikas8, to keep your phone number, you’d need to upgrade via the “Upgrades” tab when logged into the iD Mobile app/website, or you can call our sales team on 02071391397

 

It’s impossible to internally transfer your phone number from one contract to another on the same network, including ours I’m afraid.

 

Kind regards,

Tyler

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Tom
Rank
Userlevel 7
Badge +4

Hi @jainvikas8 

 

Unfortunately we wouldn’t be able to transfer a number already with iD Mobile to another iD Mobile plan, sorry.

 

Tom

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