Skip to main content
Solved

Transfer Number


Roy JP
Community Member

My old Provider told me my number has been disconnected Today 1-03-24 .  I Like to know, How long dose it take to transfer on to iD network. Its been 5hours since disconnection. 

Any help much appreciated.

Best answer by WelshPaul

Who is the losing provider @Roy JP? Are you sure you submitted a PAC request and not a STAC?

It’s not uncommon for a number to lose service for a few hours during the porting process. It’s happened to me once too. iD Mobile says on their website that the porting process can take up until 10pm to complete.

 

View original
This topic has been closed for comments

2 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+16
  • Platinum 
Contributor
  • 2451 replies
  • Answer
  • March 1, 2024

Who is the losing provider @Roy JP? Are you sure you submitted a PAC request and not a STAC?

It’s not uncommon for a number to lose service for a few hours during the porting process. It’s happened to me once too. iD Mobile says on their website that the porting process can take up until 10pm to complete.

 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8064 replies
  • March 4, 2024

Hi @Roy JP,

Welcome to the Community!

As @WelshPaul advised the port should complete by 10pm on the port date.

If the port isn’t complete by this time, please get back to us.

 

Kash