Skip to main content
Solved

Uograde phone


Neweycoop
New
 Contributor

Normally my id mobile bill includes how many days until I can upgrade my phone.

That notification has now disappeared with just 3 weeks to go!

Odd, I bought the phone/contract from Currys.

Thanks in advance,

Neil

Best answer by Natalie W

Glad to hear you have located the information ​@Neweycoop 

 

Please get in touch if you require any further assistance. 

 

Natalie 

View original

3 replies

Forum|alt.badge.img+20
  • iD Mobile Employee
  • 1960 replies
  • March 6, 2025

Hello ​@Neweycoop 

 

Thank you for getting in touch. 

 

You can view your upgrade availability date via the ‘my plans’ option in the iD Mobile app.

Please let us know if you have any questions. 

 

Thanks, 

 

Natalie 


Neweycoop
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • March 6, 2025

Thanks Natalie.

Yes it's there!

It seems a bit sneaky to not have it on the home page with just a month to go!

Neil


Forum|alt.badge.img+20
  • iD Mobile Employee
  • 1960 replies
  • Answer
  • March 6, 2025

Glad to hear you have located the information ​@Neweycoop 

 

Please get in touch if you require any further assistance. 

 

Natalie