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bill

  • June 6, 2024
  • 1 reply
  • 18 views

Melissa Marshall
Community Member

I paid my phone bill yesterday today they have switched my phone off but yet the money been taken from my bank 

Best answer by Tyler

Hey there @Melissa Marshall, welcome to Community!

 

If a payment is late or unpaid, then services can become suspended. Once paid after the suspension, it can take a few hours for services to resume.

 

It should all be good by now, but if not, please let us know.

 

Thank you,

Tyler

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1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3304 replies
  • Answer
  • June 14, 2024

Hey there @Melissa Marshall, welcome to Community!

 

If a payment is late or unpaid, then services can become suspended. Once paid after the suspension, it can take a few hours for services to resume.

 

It should all be good by now, but if not, please let us know.

 

Thank you,

Tyler