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Jo Bray
Community Member

Is it possible to speak to a human on the phone ??

Best answer by Tyler

Thank you for your suggestion @beautifulluyou.

 

We’re contactable via Facebook, Twitter, live-chat, and our Community pages on here.

 

Thank you,

Tyler

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andewhite
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  • andewhite
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  • 12061 replies
  • May 29, 2024

Nope, that’s not possible at iD Mobile, @Jo Bray. 

The iD Mobile way means there is only online customer help & support for customers - that’s it.

 

 

 

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Jo Bray
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    Jo Bray
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8064 replies
  • June 4, 2024

Hi @Jo Bray,

Welcome to the Community!

We only offer assistance online as we don’t have a customer phone line.

Please let us know how we can help and we can assist you further.

 

Kash

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  • beautifulluyou
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  • 19 replies
  • June 4, 2024

@Jo Bray I would suggest contacting via Facebook Messenger. ID mobile only use online help and support so they don't really have a number you can call but I have found that Facebook Messenger is a really good way to get intouch with someone quickly and they will help to sort your issue out. Goodluck and I hope this helps 

andewhite
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  • andewhite
    andewhite
Tyler
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  • Tyler
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  • 3304 replies
  • Answer
  • June 11, 2024

Thank you for your suggestion @beautifulluyou.

 

We’re contactable via Facebook, Twitter, live-chat, and our Community pages on here.

 

Thank you,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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