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debt collection, cant access account

M
Community Member

I’ve been notified that I have an amount outstanding from the credit agencies, but cant access any amounts through the app

Best answer by andewhite

This community article might help, ​@Mrball.

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    andewhite
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    • andewhite
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    • 12046 replies
    • Answer
    • January 28, 2025

    This community article might help, ​@Mrball.

    Forum member (non-iD)
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1871 replies
    • January 29, 2025

    Hello ​@Mrball 

     

    Thank you for getting in touch. 

     

    I am sorry to hear you are having issues accessing the details for the outstanding amount. 

    The wonderful ​@andewhite has provided a link to our contact options and the Live Chat team will be able to check this for you. 

     

    If you still require assistance, please do let us know and we will be happy to look in to this further from here. 

     

    Thanks, 

     

    Nat 

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