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Direct Debit

Nadine Stainer
New
 Contributor

Hi my direct debit failed yesterday so I've paid online today. Now I've paid will u try taking it by direct debit un a few days

3 replies

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8064 replies
  • May 28, 2024

Hi @Nadine Stainer,

Welcome to the Community!

Once you make payment your balance will be updated.

If any payment is taken via direct debit after this we can refund it.

However the direct debit shouldn’t be taken if the balance is up to date.

Kash

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Nadine Stainer
New
 Contributor
  • Nadine Stainer
  • Author
  • New
 Contributor
  • 1 reply
  • May 29, 2024

Thank you

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8064 replies
  • June 4, 2024

@Nadine Stainer

You’re Welcome.

We are here to help via the Community if you require further assistance.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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