Skip to main content

help


Dave O'Malley
New
 Contributor

I bought my ex an id mobile but she swapped sim and I don’t have the original number. How am I supposed to pay the bill as I can’t logon without the number?

3 replies

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8064 replies
  • March 2, 2025

Hi ​@Dave O'Malley,

Welcome to the Community!

If you are the account holder we can provide you with the number on the account.

Please let us know if you would like us to PM you and we can assist you further.

 

Kash


Dave O'Malley
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • March 3, 2025

Hi Kash 

 

please pm me


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 7886 replies
  • March 3, 2025

Hi ​@Dave O'Malley 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom