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Trying to get into a chat is impossible you claim its due to high number of chats

but i assure you thats a lie and your staff are just lazy, randomly asks for my name i get up to 

the number and then it just repeats so yeah its a lie

weeks ive been stuck with a damn issue

Have you tried using Facebook Messenger to contact iD support privately, @IrritatingLlama?

Other forum members say they’ve got help & support this way. 

The advisers work until 8pm on weekdays.


Hi @IrritatingLlama 

 

I’m sorry you feel that way, I can assure you you are incorrect in that case, it is due to high contact.

 

It may be worth alternatively trying Facebook or Twitter.

 

Tom


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