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"High number of chats"

I
Community Member

Trying to get into a chat is impossible you claim its due to high number of chats

but i assure you thats a lie and your staff are just lazy, randomly asks for my name i get up to 

the number and then it just repeats so yeah its a lie

weeks ive been stuck with a damn issue

Best answer by Tom

Hi @IrritatingLlama 

 

I’m sorry you feel that way, I can assure you you are incorrect in that case, it is due to high contact.

 

It may be worth alternatively trying Facebook or Twitter.

 

Tom

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    andewhite
    Platinum 
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    • andewhite
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    • June 6, 2024

    Have you tried using Facebook Messenger to contact iD support privately, @IrritatingLlama?

    Other forum members say they’ve got help & support this way. 

    The advisers work until 8pm on weekdays.

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
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    • Answer
    • June 17, 2024

    Hi @IrritatingLlama 

     

    I’m sorry you feel that way, I can assure you you are incorrect in that case, it is due to high contact.

     

    It may be worth alternatively trying Facebook or Twitter.

     

    Tom

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