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I haven’t had an email or anything sent to my address and sure I’ve been charged more than I should have and no option for live chat. Is there a phone number or email address?

No phone number for support, nor email address, @Ross Jenkins

All the iD Mobile help & support services are online. 

Have you tried their online Live Chat service, or Facebook Messenger - the iD advisers work until 8pm on weekdays.


Hey there @Ross Jenkins, welcome to Community!

 

Your final bill should be sent via email up-to 48 hours from disconnecting.

 

If you’ve still not received this, please contact our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


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