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how do i speak to someone from id?

  • September 30, 2024
  • 7 replies
  • 1434 views

How do I speak to someone from id? 

7 replies

boothy99
Helpful
 Contributor
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  • Helpful
 Contributor
  • 31 replies
  • October 1, 2024

iD Customer Support chat can be found lower down this page ....... (type in "speak to a human" after answering initial question(s).

https://www.idmobile.co.uk/help-and-support


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • October 4, 2024

Hi @Ally7878 

 

We’re contactable here on the community, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom


Kram
New
 Contributor
  • New
 Contributor
  • 3 replies
  • January 9, 2025

Trying to get replacement simm activated


Kram
New
 Contributor
  • New
 Contributor
  • 3 replies
  • January 9, 2025

My phone number is (INFORMATION REMOVED)


Kram
New
 Contributor
  • New
 Contributor
  • 3 replies
  • January 9, 2025

Speak to a human


Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • January 9, 2025

You can activate a replacement SIM via the app or online account.

(So if the app isn't working try your online account instead https://my.idmobile.co.uk/login)


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  • iD Mobile Employee
  • 1960 replies
  • January 10, 2025

Hi ​@Kram 

 

We are not a Live Chat or automated service on the Community. 

Please do also refrain from posting personal/account details as this is a public forum. 

 

Can you please follow the advise from ​​​​​​ ​@Daz_S to activate your SIM via your online account?

You can also speak to our Live Chat team here

 

Please do let us know how you get on. 

 

Nat