I have just joined ID Mobile on £6/month for 8GB of data on 24 month contract. I went to sign up my son a few days later and I now see you offer 8GB for £5/month.
Live chat say they can’t change my direct debit to £5/month.
I suggested they could increase my data to the new offer of £6/month for 30GB but again they said no.
Why is this not possible?
Solved
Just joined ID, now they have a better deal
Best answer by Tom
Hi
Sorry to hear this, different deals are offered at different times, we wouldn’t be able to switch you to a different deal every time another pops up. You’ll be contracted at the deal and term agreed at the point of sale.
Tom
+25Hi
Sorry to hear this, different deals are offered at different times, we wouldn’t be able to switch you to a different deal every time another pops up. You’ll be contracted at the deal and term agreed at the point of sale.
Tom
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