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leave but stay

  • January 21, 2025
  • 2 replies
  • 25 views

Ok so the time has come for my son to pay for his own contract phone at present it is under my name but he would like to open a new account in his name but also keep his number how can I achieve this?

2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • January 21, 2025

Hi there ​@Buffbob 

 

It’s a bit of a faff as you can’t yet port numbers from iD to iD. So what you need to do is PAC his number to another provider (a free PAYG would do), then leave the number over there for 24 hours. Then he can open a new iD account and he can PAC his number to iD

(aka triangle porting)


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3054 replies
  • January 22, 2025

Hey there ​@Buffbob, thank you for reaching out.

 

As kindly advised by ​@Daz_S, you cannot directly transfer your number from one iD contract to another, you’d need to complete a triangle port if you wish to have a plan in his name, and keep the number.

 

You’ll need to transfer your number to another network, and then back to us on the new plan, essentially.

 

Thanks,

Tyler