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Missed payment

  • May 31, 2024
  • 1 reply
  • 85 views

Mason Jake Man
Community Member

I missed a payment due too not having enough money in my account however I have sent the money on the app will I be charged twice as it says they will try again in 5 days 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • June 5, 2024

Hi @Mason Jake Man,

Welcome to the Community!

If the balance on the account is clear the payment shouldn’t be taken again.

However if any payment is made the account will go into credit and we can refund it back to you if required.

 

Kash