I have a question why I have to wait longer for the renewal of the package, now it is 37 days and it was probably 50 I do not remember. I thought it was an application error but I think I have to wait that long. I was hoping it would be normal every month
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Hey there
Have you changed your direct debit/billing date at all recently via the iD Mobile app/website?
Thank you,
Tyler
Yes I changed, thanks for the help
Hi
Glad to hear that this has answered your question.
If you require further assistance, please let us know.
Kash
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